Here you can request the refund of tickets

In order to attend to your request, you must enter the data used at the time of making the purchase. Please, keep in mind that at the moment we are attending many requests, we will answer as soon as possible.

Steps to follow:

  • Have the locators (6 or 7 digit codes) that appear on the tickets you want to return handy.
  • If you want to return a reservation partially (Some tickets of the complete reservation) Choose the tickets of the reservation that you want to return.
  • The data you must enter is the purchase data.

Erstattungsantrag