In order to attend to your request, you must enter the data used at the time of making the purchase. Please, keep in mind that at the moment we are attending many requests, we will answer as soon as possible.
Steps to follow:
Have the locators (6 or 7 digit codes) that appear on the tickets you want to return handy.
If you want to return a reservation partially (Some tickets of the complete reservation) Choose the tickets of the reservation that you want to return.
The data you must enter is the purchase data.
Refund request
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¡Oups! El tiempo se ha agotado.
Recuerda que tienes 15 minutos para completar el proceso.
You have exceeded the maximum number of tickets for this session.
Please complete this purchase first if you wish to purchase more tickets
You have exceeded the maximum number of tickets for this rate.
Please complete this purchase first if you wish to purchase more tickets